WooCommerce
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1–2 minutes
ScaleConf 2016: Scaling Support by Education Customers
A few months ago, I spoke at ScaleConf 2016, which was quite intimidating. It’s a developer conference, and I’m not a developer. I posted my slides a while ago, but now you can also watch the video as well. I hope you like it! I really enjoyed infusing Thomas Kuhn’s theory of paradigm shifts I learnt…
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1–2 minutes
Scaling Support by Educating Customers
At ScaleConf 2016 in Cape Town, I was invited to speak in front of a large audience of developers. I focused on one of the biggest passions of most developers (not): support. However, while devs might not get excited about support, they all understand the importance of it. With having WooCommerce active on 1+ million…
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1–2 minutes
Omnichannel at WooCommerce
Last week I spoke at Webwinkel Vakdagen in Utrecht (NL), one of the biggest eCommerce conferences in Europe (with 11,000+ visitors). My talk was about how WooCommerce extensions in almost 99% of the cases are purchased on desktop, and that this is normal since webshop development is still mostly done sitting behind the computer. That…