I’ve been working at Woo for over almost two years now. During that time, I’ve learnt a lot. While working with the different plugins, themes and extensions we offer, it is normal to encounter bugs: small (or big) things in the software not working as they should. Using Software and Reporting Bugs Just using the software […]
A lot of beginners encounter all sort of tutorials on how to add some custom code to the functions.php file or even more basic: change the layout beyond what the customizer allows. Aspects In this workshop, I introduce WordPress beginners to some good standards in terms of customisation. Choosing a plugin that allows custom CSS […]
At ScaleConf 2016 in Cape Town, I was invited to speak in front of a large audience of developers. I focused on one of the biggest passions of most developers (not): support. However, while devs might not get excited about support, they all understand the importance of it. With having WooCommerce active on 1+ million […]
My favourite talk at WordCamp Cape Town 2015 was Bruce Lunnis‘. He shared some of the stories of the do_action-hackathons in Cape Town. On those events, WordPress professionals gather to make websites, set up eCommerce and design branding for NGOs from the Cape Town region. Bruce highlighted a few of the success stories of how […]
Follow along with the workshop I gave at WordCamp Cape Town last September.
At Automattic, we can work from wherever we want. My office today was at home. We’re hiring by the way.
The latest WordCamp Cape Town was my fourth WordCamp (next to three Cape Town ones I also was at the last Cologne one). Hugh gives a great invite to make the best out of these superb community events. Learn! Get involved! Have fun!
Today I went to my third WordCamp Cape Town. Two years ago I had never guessed that I would be working for WooThemes and Automattic as I am today and it was my absolute pleasure to share some of the basics of web design and structures to new and beginning users. In sum these are things […]
Everyone who joins Automattic starts with a three-week support rotation on WordPress.com. Including everyone at WooThemes now that our company has joined the team. The past three weeks I was on rotation. I could talk a lot about why I think this initial rotation (that is repeated annually) is great, but in this post, I […]
At CMS Africa (the Summit in Nairobi, Kenya), I spoke on taking back the initiative in customer support. Often companies tend to wait until the customer points out a bug, a challenge, or an issue. By proactively training and educating customers, and doing thorough testing you can have better educated and happier customers. Here are my […]
As I’ve shared a few times before, I am not a developer. But that doesn’t mean that I do not enjoy building websites; it means that I am limited to the options that themes and plugins have built-in. I am not able to do a lot of customisations (play with the code). I’ve set up […]
I’ve always enjoyed writing, and since I started my first blog in 2007 I haven’t stopped with online publications. Next to my blog, I have written for Breeze, CULTUURSHOCK, and Blikoponeindig. Professionally I have been writing a little bit for Ichtus and CTBC. Lately I have also started a South African sister to our Dutch […]