Profile picture of Job Thomas

Hi, I’m Job

I’m a Belgian, living in Cape Town. As CXO for WooCommerce, I help people successfully sell online.

On my personal website, I mostly write about leadership and tech. I also share some of my photography.

Photography

I began shooting on a Canon 550D in 2010. Over the years I’ve tried a bit of everything, but with my Canon RP and a 28mm lens, I keep gravitating toward travel and street — the stories that pull me in. These are my latest photo journals.

Blog

  • latest post

    2–4 minutes

    A jazzy organisation

    At Automattic, our organisation is run much more like a jazz band than a classical orchestra. In this post, I explain why that understanding has been so helpful for me to grow.

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  • 3–5 minutes

    A new role, ad interim

    For the next eight months, I will serve as chief customer experience officer at Automattic, focusing on improving support through proactive communication and a tighter feedback loop. I’m committed…

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  • 1–2 minutes

    42 before 42

    When I started running in 2020, I started with a 2k. It was rough. Two years later, I did my first half marathon, and already back then I was…

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  • 1–2 minutes

    Tackling commerce emails

    Jon and I are enhancing the understanding of transactional emails in WooCommerce. Two of our logged-related pull requests have been merged for WooCommerce 10.9, enabling merchants to see logs…

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  • 1–2 minutes

    Applying coaching lessons

    Using AI has transformed my coaching experience, making discussions more impactful and actionable. With the help of Claude, I can prepare for and debrief meetings effectively, allowing me to…

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