Hi, I’m Job
I’m a Belgian, living in Cape Town. As chief customer officer for WooCommerce, I help people successfully sell online.
On my personal website, I mostly write about leadership and tech. I also share some of my photography.
Photography
I began shooting on a Canon 550D in 2010. Over the years I’ve tried a bit of everything, but with my Canon RP and a 28mm lens, I keep gravitating toward travel and street — the stories that pull me in. These are my latest photo journals.
Blog
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latest post
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1–2 minutesTackling commerce emails
Jon and I are enhancing the understanding of transactional emails in WooCommerce. Two of our logged-related pull requests have been merged for WooCommerce 10.9, enabling merchants to see logs for sent and unsent emails. This improvement will provide clearer information and warnings for email-related issues. Excited for the upcoming announcement.
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1–2 minutes
Applying coaching lessons
Using AI has transformed my coaching experience, making discussions more impactful and actionable. With the help of Claude, I can prepare for and debrief meetings effectively, allowing me to…
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2–3 minutes
Wacom tablet not responding
My Wacom Intuos M keeps glitching when I unplug it or when my laptop sleeps. I found a workaround by force-quitting Wacom processes. However, I finally used Claude to…
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2–3 minutes
Chat to your mom, and to us
At Automattic, we prioritise respectful, customer-centred support, blending AI with human interactions. Unlike Zendesk’s approach, we aim to enhance, not eliminate, human connection. Our AI assistant, Odie, in some…
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1–2 minutes
Creating a local test environment has never been easier
I set up a local Woo environment with our Studio app and got help from Claude Code. I shared a GitHub repo, and Claude installed the dev setup for…