Translating WordPress, and why it matters

Today, I spoke at CMS Africa in Kigali, Rwanda. This was my fourth consecutive attendance. CMS Africa is my favourite conference each year because it brings together a lot of things I like and love; it’s in Africa, it focuses on open source, and it transcends the boundaries of individual CMSs. This year, I chose […]

Getting Sassy with WordPress 4.7 and Jetpack

I’m not a WordPress developer, I’m a WordPress site builder. I don’t develop the blocks to create a website, I use those that others have created. Those blocks are themes and plugins. Tweaking designs However, the styling and design will not always look exactly like you want. You’re happy with the majority of it, but […]

WordPress: A 💖 Story

Below is a summary of my keynote at CMS Africa Summit 2017, a community summit in Africa. I love working with WordPress. I’m not a web developer, but I’ve tried a lot of different solutions for making websites. My first proper site was built with Flash, and though it was cool back then to have […]

From Reaction to Proaction

At CMS Africa (the Summit in Nairobi, Kenya), I spoke on taking back the initiative in customer support. Often companies tend to wait until the customer points out a bug, a challenge, or an issue. By proactively training and educating customers, and doing thorough testing you can have better educated and happier customers. Here are my […]

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